November
2001
The
End of the Road
This year's Audio Expo closed its doors having attracted only about 130,000
visitors. This time the number of participating manufacturers was also
small, and the mood was as though the Audio Expo had reached the end of
the road. In particular, when they saw a variety of distinguished service
awards being handed out at the 50th Anniversary Commemorative Ceremony,
many people seemed aware that an age had come to an end.
Times are changing rapidly. The expo and the Japan Audio Society that
run it so conservatively, like an extension of the lively fairs of the
1980s, have been left behind by the passing of time. It is probably impossible
to expect much support from users any longer.
So, what should we do? Unfortunately, I do not have an answer. As long
as we stick to an expo carrying the name of audio and with its contents,
it is likely to shrink in scale. The addition of various "band aids"
as a kind of emergency measure will have little impact on attracting people
to the expo.
I believe that the current conditions were brought about by the JAS's
basic philosophy. There seems to be a gap that is hard to fill between
what the users think and what the JAS and the Audio Expo do.
What is wrong? In a nutshell, the problem is how they view their customers.
The JAS's perception of customers is limited to those who are in front
of their eyes right now. Over the last decade there has been absolutely
no awareness that children are going to grow up and then support the audio
industry.
Looking at the present situation, I recalled that I had written about
the JAS in this very column 15 years ago. Then I was furious about the
mistake they had made in deciding to charge an entrance fee to high-school
students. With reference to an AesopsŐ fable I wrote that they would feel
the blow and eventually face their day of reckoning. The tale tells the
story of an old man who lived in a house with a big garden. While he was
having a nap one day, children got into the garden and ran around, making
a big commotion. The old man told them that noise was bad for the garden,
and then he blocked up the hole in the wall through which the children
had entered. Now the old man was able to nap in a silent garden. But he
gradually felt worse and worse, and the plants and trees in the garden
also lost their vigor. As he was asking himself why, the old man realized
that it was due to the children's absence. So he opened up the hole in
the wall again. The children came rushing back in and started to play,
the garden sprang life again, and the old man felt better.
What I emphasized here was that charging entrance fees from children who
are our future was like blocking up the wall. I complained, saying that
we were all children before. From my research at that time, it became
clear that the decision was taken to regulate their entrance because a
lot of children were coming to the expo. It was a decision that did not
take the passing of time into consideration.
The ability to make children dream is one of the beauties of audio and
music. The things that make us dream do not fade even when we become adults.
And not only that. When we become adults, we are imperceptibly drawn back
to the world of our youth.
It is probably no exaggeration to say that, given the law of cause and
effect, the present situation has arisen because right from the start
neither the JAS nor its fairs or expos took either the users or the passing
of time into consideration. Giving children something to dream about,
that is also what time is about. If it does not start from that point
and move forward determinedly, the Audio Expo is not going to prosper.
The absence of users destroys everything. We must bring the conservative
status quo to an end.
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